Shipping policy

Last updated: October 19, 2026

Where we ship: All 50 US states.

Processing time: Orders ship within 3 business days (Mon-Fri, excluding US holidays).

Delivery time: After shipping, most orders arrive in 7-16 business days. Each product page shows its own estimate. Orders with more than one item may arrive in separate packages.

Shipping cost: Free standard shipping on orders over $35; otherwise $4.95. Shown at checkout before you pay.

Tracking: We email a tracking number when your order ships. Tracking can take 2-5 days to show movement.

Delays: If we can't ship your order within the time stated, we'll email you before that time passes with a new shipping date and give you the choice to cancel for a full refund. If you cancel, or if we can't ship at all, we refund you within 7 days (card refunds may take a few extra days to appear, depending on your bank). If we have no ship date we can stand behind, we'll cancel and refund you.

Lost or damaged packages: If tracking shows no movement for 10 business days, or your item arrives damaged, email us with your order number (and a photo for damage). We'll send a replacement or a full refund.

Wrong address: Please check your address at checkout. If a package returns to the supplier because of an incorrect address, we'll reship it at cost or refund the item price.

Built to follow the FTC Mail, Internet or Telephone Order Merchandise Rule, 16 CFR Part 435: ship within the stated time, have a reasonable basis for it, notify and offer cancellation on delay, refund promptly. Source: https://www.ftc.gov/business-guidance/resources/business-guide-ftcs-mail-internet-or-telephone-order-merchandise-rule